We would like to express our sincere gratitude for your continued support.
We would like to inform you about our business hours and shipping operations during the New Year holidays.
[New Year's holiday hours]
The Iwachu Ironware Museum and shop will be closed from Monday, December 29, 2025 to Thursday, January 1, 2026.
During the closure period, we will not be able to respond to phone calls or inquiry forms.
We will respond to your inquiries in order from Monday, January 5th, 2020.
Last business day of the year: Sunday, December 28, 2025, 10:00 AM - 5:00 PM
New Year's opening date: Friday, January 2, 2026, 10:00 AM - 5:00 PM
[Year-end and New Year's Delivery] Shop and Online Shop
Shipping operations will be suspended from Sunday, December 28, 2025 to Sunday, January 4, 2026.
Please note that we will not be able to ship your order during this period even if you specify a delivery date.
However, orders placed by 12:00 PM on Saturday, December 27th will be shipped before the end of the year.
Orders placed after this date will be shipped sequentially from Monday, January 5th.
In addition, for customers who place orders during the above period (12/27 PM - 1/4), it may take some time to confirm your payment.
Regarding inquiries via email etc. received during the above period (12/27-1/4), we will respond in order from 1/5 onwards. We apologize for any inconvenience this may cause and appreciate your understanding.
Ordered items will be shipped sequentially, but may not arrive by the specified delivery date.
We appreciate your understanding and cooperation in specifying a date and time with ample time.
We may also contact you to confirm any other details.
☎019-635-2505
We apologize for any inconvenience this may cause, but please check in advance before using the facility.